PrepSeal ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you shop with us, how we use it, who we share it with, and your rights under GDPR, UK GDPR, and CCPA.
Policies
Privacy Policy
What we collect, what we do with it, and how to take control — in plain language.
Information we collect
- Order information: name, shipping address, email, phone number, and payment details. Payments are processed securely by Shopify Payments — we never store card numbers.
- Device information: IP address, browser type, device type, and pages visited, collected via cookies and analytics tools.
- Marketing: your email address if you opt into our newsletter or abandoned-cart recovery flow.
How we use your information
- To fulfill and ship your orders
- To provide customer support and handle returns
- To improve our store, product, and shopping experience
- To send marketing emails — only if you opted in; unsubscribe any time
- To detect and prevent fraud or abuse
Who we share your information with
We share data only with service providers needed to run our business:
- Shopify — the platform that powers our store and checkout
- Our fulfillment warehouse — to pack and ship your order
- Payment processors — Shopify Payments, Shop Pay, PayPal, Apple Pay
- Email providers — for order confirmations and opted-in marketing
- Analytics & advertising — Google, Meta, TikTok pixels (for campaign measurement)
We do not sell your personal data. Ever.
Cookies
We use cookies for shopping cart functionality, analytics, and advertising pixels (Meta, TikTok, Google). You can disable or clear cookies any time in your browser settings. Disabling cookies may affect checkout functionality.
Your rights
Under GDPR (EU/UK) and CCPA (California), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Delete your personal data (subject to legal retention rules)
- Export your data in a portable format
- Opt out of marketing and the sale of personal information
To exercise any of these rights, email privacy@prepseal.com. We respond within 30 days.
Data retention
We retain order data for 7 years for tax and accounting purposes (as required by law). Marketing data is retained until you unsubscribe. Anonymized analytics data may be retained indefinitely.
Contact us about privacy
Questions, concerns, or requests about this policy? Email privacy@prepseal.com. We treat every privacy inquiry seriously and respond within 2 business days.