Policies

Shipping Policy

Fast, free, traceable delivery on every PrepSeal order โ€” worldwide.

Last updated June 2026 ยท 2 min read

Where we ship from

PrepSeal ships worldwide from our nearest fulfillment center. We currently deliver to the United States, Canada, the United Kingdom, the European Union, Australia, New Zealand, and over 40 additional countries.

If you don't see your country at checkout, email support@prepseal.com and we'll confirm availability.

Processing time

Orders placed before 5pm EST on a business day are processed and shipped within 24 hours. Orders placed on weekends or public holidays are processed the next business day.

Delivery times

  • United States & Canada: 7โ€“12 business days
  • United Kingdom & European Union: 8โ€“14 business days
  • Australia, New Zealand, rest of world: 10โ€“15 business days
Free shipping on every order. No minimums, no upsells โ€” it's just included.

Tracking

You'll receive a tracking number by email within 24 hours of your order shipping. If you don't see it, check your spam folder or contact support@prepseal.com.

Customs & duties

International orders may be subject to customs duties or import taxes set by your destination country. These fees are set by local customs authorities and are the responsibility of the customer. PrepSeal does not collect them at checkout.

Lost or damaged packages

If your package is lost in transit or arrives damaged, email us at support@prepseal.com within 14 days of the expected delivery date. We'll ship a free replacement or issue a full refund โ€” whichever you prefer.