Policies
Fast, free, traceable delivery on every PrepSeal order — worldwide.
PrepSeal ships worldwide from our nearest fulfillment center. We currently deliver to the United States, Canada, the United Kingdom, the European Union, Australia, New Zealand, and over 40 additional countries.
If you don't see your country at checkout, email support@prepseal.com and we'll confirm availability.
Orders placed before 5pm EST on a business day are processed and shipped within 24 hours. Orders placed on weekends or public holidays are processed the next business day.
You'll receive a tracking number by email within 24 hours of your order shipping. If you don't see it, check your spam folder or contact support@prepseal.com.
International orders may be subject to customs duties or import taxes set by your destination country. These fees are set by local customs authorities and are the responsibility of the customer. PrepSeal does not collect them at checkout.
If your package is lost in transit or arrives damaged, email us at support@prepseal.com within 14 days of the expected delivery date. We'll ship a free replacement or issue a full refund — whichever you prefer.
